Common Authentication Errors – OpenAM

An error occurred while storing the user profile.

When using the Membership module, the attributes and elements likely do not match the self-registration settings in the Membership.xml file.

Action: Enter a unique user name.

A user already exists with this name in the given organization.

When using the Membership module, you cannot create a new user with the same user name as an existing user.

Action: Enter a unique user name.

Authentication Exception

The authentication was not handled properly.

Action: Check the login URL for invalid characters, especially in the query string parameters.

Authentication Failed

Usually this occurs when the user provides incorrect credentials.

Action: If the credentials are valid and correct, check that you are using the correct authentication module.

Cannot redirect to default page

OpenAM cannot redirect to the Success URL or the Failure URL.

Action: Check the web application container logs where OpenAM is running.

Invalid Password

The password is not valid.

Action: If you have not incorrectly typed the password, check that the password has at least 8 characters, and has not expired.

Logout Failure

The user cannot log out.

Action: Restart OpenAM.

Maximum Session Limit was reached

Action: Logout and login again.

Missing the confirmation password field.

When using the Membership module to create a user account, you must confirm the password value.

Action: Enter a the password again.

No password was entered

When using the Membership module to create a user account, you must enter a password.

Action: Enter a password.

No user name was entered

When using the Membership module to create a user account, you must enter a user name.

Action: Enter a user name.

No user profile was found matching the entered user name in the given organization.

When using the Membership module, no profile exists for the user.

Action: Select New User from the login screen.

No configuration found

Action: Check the configuration for the authentication module or chain for the realm.

No organization found

Action: Check that the requested realm exists.

One of the required fields was not completed.

Action: Check for missing required fields.

Specified authentication module is denied.

Action: Check that the authentication module is registered in the realm, that templates are in place for the module, and that the module is selected in the Core Authentication module list.

This organization is not active

The requested realm is set to Inactive.

Action: Change the status in OpenAM Console.

The password and the confirm password do not match.

Error shown when using the Membership module.

Action: Type the password values again.

The password entered does not contain enough characters.

When using the Membership module, the password provided has fewer than 8 characters.

Action: Enter a longer password.

The User Name and Password fields cannot have the same value.

When using the Membership module, you cannot create a user with identical user name and password values.

Action: Use a different user name or password.

User has no profile in the specified organization.

Action: Check that the user exists in the subjects for the realm.

User is not active

Action: Change the user status from inactive to active in OpenAM console.

User session has timed out.

Action: Log in again.

You are already logged in

No Success URL redirect is defined for the user.

Action: Set up an appropriate Success URL redirect, or use the goto parameter in the login URL query string.

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